Q: Why do I need to move my web site? What does web site migration entail?
A: The web site migration service on offer at EARNOVA.COM is absolutely free of cost and involves moving all your website files, databases and emails from your present hosting provider to your new hosting account with us. We’ll also update all the settings necessary for your websites to be completely operational on our ultra–modern cloud hosting platform.Our technicians are fully capable of transferring any kind of website. With years of work experience behind their backs, they are experts in the inner workings of our web hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–built web app with many custom libraries is as elementary as transferring a simple WordPress blog.
Q: Just how long will it take for my web site to be moved to your platform?
A: While we cannot give you an exact time window, because there are many variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our best to transfer your web site within 48h, and in certain cases – within 24h (if the content is not large).
Q: My privacy is crucial to me. What information do you require?
A: We don’t gather any personal details. We will need, however, the login information for your old hosting account and the name of the web site that you need to move.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: What about downtime? Will my website be offline?
A: Nope. Your website will remain reachable online during the migration. Once everything is completed on our end, we’ll inform you so that you can examine it and check for any problems. If everything’s alright, all you will need to do is edit your domain name’s DNS resource records.
Q: Will my present hosting provider need to provide any info/help?
A: No. We will never get in touch with your hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–based hosting platform provided that we can access the Control Panel and there’s FTP access available.The only sites that we cannot transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.