In spite of the fact that the web hosting service offered by the different companies is de facto identical, each provider has a personalized platform with its own tweaks and ways to do specific operations. In such a situation, an information-laden knowledge base would be pretty useful both for persons with no past experience and for technically savvy individuals who will eventually discover how particular operations are done, but will waste precious time in the meantime. The objective of such a knowledge base is to help make the service fast and simple to use, saving users a lot of time and energy. The end result is more gratified customers, as they can effortlessly find the information they are searching for, and considerably less work for the client service team members, because typically the majority of the enquiries and difficulties that clients have got are already described in the knowledge base. Given that the articles are expertly written and cover more topics, you will be able to get to know more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we’re offering come with a comprehensive knowledge base where you can find everything you may ever need to know in regard to your hosting account. Whether you plan to create a new database, to forward a domain using an .htaccess configuration file or to set up an e-mail address on your desktop computer or phone, you can simply check our step-by-step help articles and all the information that you need will be there. When you visit a specific section of the Hepsia Control Panel, you’ll see articles that are relevant to the functions that can be accessed through it. In case you prefer to check the complete collection of articles and get informed about all the functions that Hepsia is offering, or simply to read generic info about the web hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any complication that you may face, but if you do not find the information that you are seeking, you can always contact us, as our client care staff is available 24x7.