Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for every single shared hosting account on our web servers. We use an avant-garde cloud hosting platform where each and every part of the web hosting service is handled by a separate set of servers, thus if one machine fails, the remaining ones in the cluster will take over right away. The cloud platform also lessens the overall load drastically, therefore the website hosting service is a lot more stable when compared with a service through which everything runs on just a single machine and your sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to make sure that your internet sites will stay online no matter what. Hardware and software firewalls warrant the proper performance of the machines in case of DDoS attacks whereas in the case of any software issue, we have admins monitoring the servers 24/7.
Service Uptime Guarantee in Dedicated Servers Hosting
All of our dedicated solutions include a 99.9% web server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We test out every server diligently before we hand it over to the client and we work with new hardware components to prevent any probability of hardware troubles. Any unpredicted software difficulties will be resolved instantly by our system administrators as they keep an eye on all the servers 24/7. In order to avoid infrastructural issues, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the online connectivity to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your sites are flooded, we can take action instantly and filter the excess traffic before it reaches your dedicated server and disrupts the proper functioning of your web sites.