Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is taught to shortly deal with all of our Linux shared hosting customers’ queries and advise demands. Through our ticket system, it is also possible to fill in your inquiry and a support crew fellow member will likely go back to you in only maximum one hour. In reality, practice proves that the regular resolution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time necessary. Our staff of consultants is going to be on the web for you 24x7x365 to react to all of your doubts and to sort out any situation you might have. You can submit a help and support ticket from the EARNOVA.COM Control Panel or drop an e–mail message anytime. In addition, on working days, you are able to ring us or use the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a substantial know–how base into the Control Panel to help you obtain useful step–by–step guidance whenever you want. Each part of the Control Panel possesses its own contextual support area presenting a list of how–to posts. We have also made movies to supply you with a better idea of the best way to carry out any presented job.